A removals company cannot arrange or advise on any form of insurance cover, protection or indemnity, unless they hold an AFS licence or they are authorised representatives of a licensee. Since March 2004, the law has imposed higher standards that protect you whenever you deal with businesses offering financial services. Insurance cover by a removal company be it ‘free’ or otherwise, is a financial service.
All businesses that offer ‘financial services’ must hold an Australian financial services licence or be an authorised representative of a licensee. You’ll hear some people call this ‘AFS licence’. These businesses must be registered with the Australian Securities and Investments Commission.
Hobsons Bay Removals and Storage are authorised to give you general advice about and arrange insurance pertaining to your removal. We have undertaken appropriate training and have the documentation required by ASIC.